Your privacy.
Brick Club app privacy notice
Updated 11 November 2026. This notice covers the Brick Club Android app and its member interface at brickclub.uk/app. The app is published by Flying Penguin AI Limited. For questions about Brick Club's use of your information, contact hello@brickclub.uk.
Information used to run your account
When you register, sign in or use the rental service, Brick Club processes your account identifier, sign-in information, name, email address, telephone number and delivery or billing address. We also use membership and payment records, orders, kit allocations, building history, favourites, exclusions, return requests, labels, tracking references and support or missing-piece information you submit.
These records let us authenticate you, deliver and recover physical kits, manage recurring memberships, process payments, answer enquiries and protect the service against misuse. Account and delivery details are needed for the features that use them. You can browse the public kit library without opening an account.
Payments, delivery and support
Payment information entered at checkout is processed by Stripe. Brick Club receives payment and membership status and the payment references or limited card details needed to manage your account. Couriers and shipping-label providers receive the contact, address and parcel information required for delivery and returns. Hosting, email and support providers process the information needed to operate those services. If you follow a link to the website's chat or contact tools, the information you choose to submit is processed through those support services.
We may also disclose records where necessary to meet a legal obligation or resolve fraud, a dispute or an outstanding kit obligation. Service providers may process information outside the UK; their processing and transfer information is available in their privacy notices. Contact us for information about a provider involved in your account.
Photographs and public submissions
Photographs, gallery contributions and support attachments are optional. You select files yourself. Images you submit for a public gallery may be displayed publicly after review. Avoid including other people's personal information or embedded location metadata in a file you want to share.
Cookies and optional measurement
Necessary cookies keep you signed in, maintain your basket, protect requests and remember your privacy choice. The app also uses the website's cookie choices. Optional analytics and advertising cookies are denied by default until you opt in. You can reject non-essential cookies and change your choice through the Cookie settings control.
Where enabled by your choice, Google Analytics and Hotjar measure visits and interactions, and Google Ads and Meta measure advertising and audiences. This can involve cookie or device identifiers, IP address, browser/device information, page views, links and interactions, and purchase events. These providers may combine information under their own terms. The app contains no native advertising-ID, location, microphone, camera or contacts permission.
Read Google's privacy notice, Hotjar's privacy notice, Meta's privacy notice, Stripe's privacy notice and the website's cookie information.
Why we use information
We use account, payment and delivery information to provide and administer the rental contract. We use records needed to meet legal obligations, including financial records. Security, fraud prevention and service administration support our legitimate interests in operating and protecting Brick Club. Optional analytics, advertising cookies and direct marketing choices rely on your consent where required; you can withdraw that consent through the relevant settings or unsubscribe option.
Storage and retention
Information is transmitted through HTTPS. Access to account records is restricted through the existing Brick Club account and administration systems. Personal account pages, payment information and label PDFs are not stored in the app's offline response cache. Your browser retains the cookies and storage needed for your sign-in and privacy preferences.
We keep account and service records while they are needed to manage your account, membership, deliveries, returns or support. After an account deletion request, we remove or anonymise information we no longer need. Transaction, tax, security, fraud-prevention, dispute and outstanding-kit records may be retained where needed for a legal or unresolved operational obligation. The relevant obligation and the information needed to resolve it determine that retention; contact us for the information that applies to your account.
Your choices and rights
You can update your account details, control optional cookies and request access to, correction of, deletion of, or a copy of your information by emailing hello@brickclub.uk. You can also ask about restricting or objecting to processing and withdrawing consent. We verify identity before acting on requests. Rights and retention may depend on the circumstances.
Request account deletion here, including from a web browser without the app installed. Deleting the app does not cancel a membership or delete an account. Outstanding payments and physical kit returns must be resolved separately; a deletion request can still be submitted while those matters are being resolved.
The service is intended for adult account holders. Please contact us if a child has supplied personal information. You may raise a concern with the UK Information Commissioner's Office. We update this notice when the app's processing changes and show the revision date above.