Frequently Asked Questions

Pick the subscription that suits you and complete your order. From your account you can browse available LEGO Technic kits, mark favourites, flag kits you have already built or want to skip, and Brick Club will allocate from the active rotation.

As long as you like. Build it, display it and take your time. When you are ready for something new, return the kit and the next one can be prepared once it has been checked back in.

Head to My Account and use the Request Return tab. That generates a prepaid Yodel drop-off label. Pack the kit up, drop it at any Yodel drop-off point and we will let you know once it is back with us.

Missing pieces can happen with shared kits. Report it through the Request Missing Pieces tab in My Account, or email [email protected] with your account details, the LEGO set name and number, and the piece number from the back of the instruction manual.

Every kit is cleaned, checked and sprayed with disinfectant before it goes out. Brick Club is a community service, so we ask everyone to look after kits as they would want to receive them.

Minor losses, usually a piece or two under 10 grams, are often replaced at no cost. Larger or rarer losses are charged at cost price plus a small admin fee once the kit has been assessed.

Delivery is fully included in your subscription. There are no additional shipping charges for sending kits out or for your prepaid return label.

Yes, and we actively encourage it. Use the Suggest a Kit tab in My Account, enter the LEGO set number and tell us why you would like it. We read every suggestion and factor popular requests into the library.

Yes. Every kit in the library is 100% genuine LEGO Technic. No substitutes.

We specialise in larger LEGO Technic builds, so 10 and up is the right fit. The bigger sets are especially rewarding for older builders, and adults are very welcome too.

Yes. You can upgrade, downgrade or pause your plan from My Account. Pauses are available for up to three months. To cancel, return your current kit first, then submit the cancellation request from My Account.

Kits are dispatched in plain parcel bags with no external branding. The box inside is Brick Club branded but carries no LEGO branding, so there are no spoilers. Gift subscription account details can be updated from My Account once the recipient takes over.